So the Windstream field tech showed up and wanted to look at my indoor equipment. He almost immediately “found the problem” by simply eyeballing the network rack. He went on to explain how this and that were done wrong, out of date, or whatever. I just let him roll with it, replace connectors, whatever.
I then went on to explain how everything has been in place for years without change, how my neighbors have the same issues that I do, and that I have basic proof of where the fault was not (inside).
Continue reading
